Ordering a Test
-
Purchasing Tests and Upgrades
- Family Finderâ„¢ Next Generation Sequencing (NGS) Upgrades
- Black Friday Sale 2026
- Shopping Cart Issues FAQ
- Ordering Tests for New Test Takers
- Test and Upgrade Prices
- Ordering Tests For Other Test Takers
-
Payment Questions
-
Shipping Questions
- Mailing Your DNA Sample Back
- Paying DHL Shipment Related Fees
- Where are FamilyTreeDNA Tests Available
- Customs Fees, VAT, and Import/Export Fees
- Domestic Outbound Shipping
- Domestic Return Shipping
-
Gift Options
-
Our Testing Process
- Big Y-700 Result Posting
- Test Status Emails
- Where are my results? Processing times, delays, and results that post in stages
- Taking Your DNA Test
- Test Results Processing Times
- Test Delay Frequently Asked Questions