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Using the Admin - Unpaid Product Tool

The Unpaid Products tool lists project members’ orders that have not been paid in full. It also allows the project administrator to apply General Fund payments to these products.

Accessing the Unpaid Product Tool

To access this page:

  1. Sign in to your GAP account by entering your Project Administrator username and password
  2. On the navigation bar, hover your cursor over Project Admin and click Unpaid Product on the drop-down menu.

    OR

Click Unpaid Product in the lower section of your GAP dashboard, in the Project Administration section

Controls and Columns

The Unpaid Products tool contains the following columns:

Unpaid Products w numbers.png
Note: Names and organizations used in screenshots are for illustrative purposes only
  1. Project Selection Dropdown – If your GAP username is registered with more than one project, select the relevant project here
  2. General Fund Balance – This lists the current total in the Project General Fund
  3. Kit Number – Clicking this will impersonate the kit
  4. Name – Name of the project member provided on the project member’s Account Settings Contact Information tab
  5. Product Name – Product (test) that has been ordered
  6. Product Price – Amount owed for the test. All prices are listed in USD
    NOTE: This includes unpaid products only, not the total cost of the order
  7. Balance  – Shows the remaining unpaid amount for the test
  8. Make Payment – Click this icon to display the details of the unpaid product
     

Make Payment

Clicking the Make Payment icon will take you to the payment page.

Unpaid Products - Make a payment w numbers.png

  1. Kit Number – Identifies a specific testing kit
  2. Name – Shows the name listed on the kit
  3. Product Charges – Itemizes the cost of the test and shipping
  4. Total Kit Cost – Displays the full original price for the order. All prices listed are in USD
  5. Remaining Balance – Indicates the remaining unpaid amount for the kit.
  6. Payment Amount – Shows the amount to be deducted from the general fund
    NOTE: This cannot exceed the total amount in the general fund. 
  7. Pay – ECompletes the payment using the general fund balance.
  8. Cancel – Exits the payment process without making changes.
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