Signing in and out of Your Account

The following are brief descriptions of the common terms used in this topic:

• Kit Number - The kit number for the account that you want to access.
• GAP Username - Only used by Group Project Administrators. This is the username that Group Administrators use to sign in to their Group Project(s).
• Email Address - Primary email address associated with your kit or Group Project.

Important: If you fail to sign in properly after 10 attempts, you will be locked out of the sign in process, and you will need to reset your password. For information on how to reset your password, see the Forgot your password topic.

Signing in (Customers)

To sign in to your FamilyTreeDNA account:

1. In the upper-right corner of the FamilyTreeDNA homepage, click Sign In. You are directed to the Sign In page. 
2. On the Sign In page, in the Kit No. or GAP Username field, enter your kit number.  
3. In the Password field, enter your password. 
4. Click the orange Sign In button.  

Signing in (Group Administrators)

To sign in to your FamilyTreeDNA account:

1. In the upper-right corner of the FamilyTreeDNA homepage, click Sign In. You are directed to the Sign In page. 
2. On the Sign In page, in the Kit No. or GAP Username field, enter your Group Administrator user name.  
3. In the Password field, enter your password. 
4. Click the orange Sign In button. 

Signing out (Customers)

To sign out of your account: 

1. In the upper-right corner, on your navigation bar, hover your cursor over your name/kit number. A drop-down menu is displayed. 
2. On the drop-down menu, click Sign Out.

Signing out (Group Administrators)

To sign out of your account: 

1. In the upper-right corner, on your navigation bar, hover your cursor over your name/user name. A drop-down menu is displayed. 
2. On the drop-down menu, click Sign Out.