Getting Started with Two-Factor Authentication - 2FA

Two-Factor Authentication (commonly called 2FA) provides an extra layer of security to prevent unauthorized access to your account(s). Beginning on September 30, 2025, you will be prompted to set up 2FA the first time you sign in. This is optional for Kit Numbers, but mandatory for GAP Usernames. You can read about 2FA and why it is important in this article. 

Setting Up Two-Factor Authentication (2FA)

After you have signed in to your Kit Number/GAP Username, you will be prompted to set up 2FA if you have not already done so. The setup wizard will walk you through the process.

1. Sign Out - If you have signed into the wrong Kit Number/GAP username, clicking this button will take you back to the main sign in page.
2. Set up - This will enter the set up process.
3. Not now - This will skip the set up process.

1. Select or enter your email address - Click or tap on this field to manually enter your email address. You can select a primary or secondary email on the kit using the drop-down menu in item 2 below.
2. Drop-down menu - Select a primary or secondary email address already listed on the kit.
3. Send Code - Click this after you have selected the email address you prefer.

IMPORTANT: After you click the Send code button, DO NOT NAVIGATE AWAY FROM THE SET UP PAGE. If you navigate away from this page, it will invalidate the code just sent to your email. To find the email, open a new tab, browser, or an email app on your phone. The email will look like this:

1. Enter verification code - Enter the code you copied from your email.
2. Back - Use this button to go to the previous page in the set up window.
3. Verify - Click or tap this button after entering your verification code to proceed to the next page. 
   NOTE: This button will be grayed out until the verification code is entered.

After you enter the code, you will proceed to the next page of the set up process.

Recovery Email

A recovery email acts as a backup email address if you can no longer access your primary email address. If you forget your email password, get locked out of your email account, or encounter other problems, it is important to have a backup. This step is optional, but we recommend adding a recovery email to ensure that your data can still be accessed by you and your designated kit manager(s).

IMPORTANT: Your recovery email must be different from the two-factor authentication email address you listed in step 2. If you do not have a second email address, you may skip this step.

1. Select or enter your email address - Click or tap on this field to manually enter your email address. You can also select a primary or secondary email already associated with the kit.
2. Send Code - Click this after you have selected the email address you prefer. 
   IMPORTANT: After you click the Send code button, DO NOT NAVIGATE AWAY FROM THE SET UP PAGE. If you navigate away from this page, it will invalidate the code just sent to your email. To find the email, open a new tab, web browser, or email app on your phone. The email
3. Enter verification code - Enter the code you copied from your email.
4. Skip - This button will skip the process of verifying a recover email address.
5. Verify - Click or tap this button after entering your verification code to proceed to the next page. 
   NOTE: This button will be greyed out until the verification code is entered.

You have now successfully set up Two-Factor Authentication and can feel confident knowing your data is more secure than ever before.