Ordering Tests for New Test Takers

The Shopping Cart and Checkout pages offer a variety of DNA test kits based on your genealogical goals. Each collection kit comes with a unique identifying code called a kit number. This number identifies your DNA sample when it is sent to the lab, and is what is used to sign into your account. 

Because each kit is tied to a specific DNA sample, it is important to order a new kit for each friend or family member you test, rather than order a test on your existing kit(s). 

If you already have a test with us, make sure you are not signed into your kit when ordering a new test for someone who has not tested with us before. Otherwise the new test will be run on the sample connected to the kit you are signed into.

Ordering tests for existing test takers

If you have already purchased a test for yourself or a family member, it is important to sign into your kit before ordering additional testing. This way all the test results for an individual are available under the same kit number. 

A note on Bundles

We offer an automatic $9 discount for two tests ordered at the same time for the same test taker, and $18 for three or more. Bundles cannot be split between more than one test taker. 

Accessing the Shopping Cart and Checkout Pages

The shopping cart can be accessed in a number of ways depending on whether or not you are signed into a kit, and what page you access the cart from. If you are a new customer, you can explore our different tests on the Product page.

Shopping Cart and Checkout Pages Overview

The Shopping Cart page allows you to select which test product(s) you wish to purchase. The page contains the following fields.

1. New Kit - This indicates if you are signed into your kit or not. If you are signed into a kit, any test you order will be run on the existing sample for that kit.
2. Genetic Sex - Y-DNA tests are not available for genetic females, so this helps ensure the test you get is available for the test taker. It is also an extra step in the process to make sure the sample matches the test taker.
3. Test List - Displays available DNA tests, prices, and options to add items to the current kit.
4. Create a New Kit Button - Adds an additional, separate testing kit to the order for another person.
5. Subtotal Display - Shows the combined cost of all selected tests before shipping and discounts. Tax is included in this price.
6. Coupon Code Field - Accepts promotional codes to apply discounts to the order.
   NOTE: Not to be confused with Gift Cards. Gift Card codes can be entered on the Checkout Page below.
7. Proceed to Checkout Button - Advances the order to the shipping and payment information screen.

The Checkout page contains the following:

1. Shipping Address Fields - Collects the name and destination address for the delivery of the testing kit.
   NOTE: The Name entered for the shipping address is the name that will be registered to the kit and displayed to matches if you opt in to matching. You can always change the name to that of the test taker when it arrives, if needed.
2. Phone Number Field - Depending on location and shipping method, a phone number may be needed. For this reason it is a required field.
3. Confirm Email Address - Confirms there are no misspellings or typos in the email address you provide. 
4. Shipping Method Selection - Offers choices between standard and expedited delivery options with corresponding prices.
5. Payment Method Options - Provides choices between credit card or secure third-party payment processors.
6. Gift Card Field - Accepts gift card codes to deduct the balance from the final order total.
   NOTE: Not to be confused with Coupon Codes. If you have a coupon code from an event or sale, you can navigate back to the Shopping Cart page to enter it. 
7. Order Summary Section - Displays an itemized breakdown of kits, tests, shipping fees, and the final total price.
8. Edit Cart Link - If you need to modify your order, this link will return you to the previous shopping cart page.