The Kit Manager tab is where users can designate a kit manager when the test taker is not the person managing the kit. Designating a kit manager allows our Customer Service team to verify the kit manager's identity so that we can provide customer support.
Important: Kit manager information is not shared with the kit's DNA matches.
Viewing and Editing Ability
The following are users who can view and edit the Kit Manager tab:
- Test takers (kit owners) and the designated kit manager can view and edit Kit Manager information.
If you are a member of a Group Project:
- Group Administrators and Co-administrators who have Advanced Access can view and edit Kit Manager information.
- Group Administrators and Co-administrators who have Limited or Minimum Access cannot view or edit Kit Manager information.