The Password tab is where you can change your current password. For issues regarding password resets or other sign in issues, take a look at our Forgotten Password or Kit Number and Sign In FAQ articles.
Navigating to the Password Tab
The Password tab can be found in your Account Settings after you have signed in. You can read about accessing your account settings here.
Changing your password
To change your password:
- Access your Account Information page.
- At the top of the page, click the Password tab. The Password tab is displayed.
- In the Current Password field, enter your current password.
- In the New Password field, enter a new password at least 12 characters in length. Passwords are case sensitive and can be any combination of letters, numbers, and special characters.
- In the Confirm New Password field, enter your new password again.
- Click Save. Your password is updated.
Password requirements
New passwords must contain at least one:
- One lowercase character (a-z)
- One uppercase character (A-Z)
- One number (0-9)
- One special Character (e.g.,!@#$%^&*)
- 12 characters minimum
Each requirement will change from a red X to a green checkmark
when that requirement is met. You must meet all requirements before your account will accept the new password.
Note: Password cannot match previous password
Tips for an easy-to-remember password
Creating strong passwords is difficult when you must match so many different requirements. One tip is to think of a word or phrase that will be easy for you to remember, and replace letters with corresponding numbers or specials characters.
Here are some ideas to change an easy-to-remember word or phrase with an easy-to-remember, secure password!
- A with @
- E with 3
- i with !
- S with $
- O with 0 (zero)
- N with &